FAQ

HOW LONG WILL MY ITEM TAKE TO ARRIVE?

The time it takes to deliver goods varies depending on the status of the product you are purchasing. Generally, In-Stock items are delivered within a few days, whilst Backorder and Pre Order items can take slightly longer. You can check the the stock status on each product page. If you would like a more accurate measure of when you will receive a Backorder or Pre Order item, feel free to contact us using the contact form below.

HOW DO I GO ABOUT RETURNING AN ITEM?

All information regarding returning goods for various reasons can be found here.

WHAT DO BACKORDER AND PRE ORDER MEAN?

A Backorder item means that the item is usually In-Stock and we are just temporarily out of stock, it is highly likely that if you order a Backorder item that we already have stock being ordered in so you will still receive your product fairly quickly, however it can sometimes take up to 10 days. A Pre Order item is an item that we do not keep stock of, we order these items on demand and they often take slightly longer than an In-Stock item to deliver, Pre Order items can sometimes take up to 10 days to deliver. Overall, no matter what item you order, only under rare circumstances should you wait over 10 working days.

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